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Case study · Retail & E-commerce

React to market moves faster with clean product, price and seller data

Competitor prices, promotions and stock levels were checked by hand, so the team reacted too late. Product content drifted across marketplaces and unauthorized sellers broke pricing rules. DataplexLabs set up continuous monitoring of competitor and marketplace data and built a single source of product truth.

A multi-channel retail brand

Client details are anonymized at the client's request.

The challenge

  • Competitor prices and promotions were checked manually once or twice a week.
  • Stock and assortment changes were noticed after they had already moved the market.
  • Product content was inconsistent across owned sites, marketplaces and reseller listings.

What we did

  1. 1

    Monitored agreed competitor and marketplace pages on a daily schedule.

  2. 2

    Matched products across sources and flagged price, stock and content changes.

  3. 3

    Delivered alerts and dashboards to pricing, e-commerce and category teams.

Results

Price and promotion changes surfaced the same day instead of days later.

Category managers could see assortment gaps and stock moves faster.

Product content became consistent enough to protect brand standards across channels.

Next step

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